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“Conversation designer jobs are inherently collaborative”
Jyoti Iyer earned her PhD in linguistics from the University of Massachusetts Amherst. Since then she’s made the journey from theoretical linguistics to expertise in customer-facing language experiences. She is currently employed as a conversation designer, working at the interface between customer-focused experience design and enterprise AI, and focused on LLM-powered chat: guardrails, analytics and metrics, and API integrations. She’s also an LCL alum!
Topics include:
– theoretical linguistics
– teaching
– semantics
– conversation design
– networking
– human computer interaction
– LLMs
